Frequently Asked Questions
Everything you need to know about our eco-friendly home solutions.
How do your refillable cleaning systems work?
Our system is simple: fill your reusable Forever Bottle with water, drop in a concentrated cleaning tablet, and wait for it to dissolve. Once finished, you only need to purchase replacement tablets, reducing plastic waste.
What is the typical shipping timeframe?
Standard shipping typically takes 3-7 business days within the United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are your cleaning products safe for pets and children?
Yes, our formulas are developed with safety in mind. We use ingredients that are effective yet non-toxic, ensuring they are safe for use around your family and pets when used as directed.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return your starter kit or accessories within 30 days for a full refund, minus shipping costs.
Do you offer international shipping?
Currently, we ship to the United States, Canada, the UK, and Australia. We are working hard to expand our reach to more countries in the near future.
Are your packaging materials compostable?
Absolutely. Our tablet wrappers are made from compostable paper and our shipping boxes are 100% recyclable, ensuring a plastic-free experience from start to finish.